CompareCloud EPOS for retail and hospitality

Hangar vs Epos Now

Epos Now sells discounted till bundles tied to a 12-month subscription. Its new UK terms, in force from 1 November 2026 for every customer, say in capitals "YOU HAVE NO RIGHT TO CANCEL… DURING ITS FIXED TERM", charge an inactivity fee if too little card volume runs through Epos Now Payments, and allow settlement funds to be held for up to six months. In April 2026 it switched off its Paymentsense integration. Hangar has no fixed term, lets you choose your card provider, and lets you take your data out on any day, not only in the 30 days after you leave.

Epos Now
Hangar
Cancelling
Epos NowThey say "YOU HAVE NO RIGHT TO CANCEL A PLAN OR SUBSCRIPTION WITHOUT CAUSE DURING ITS FIXED TERM", of 12, 24 or 36 months
HangarWe have no fixed term. Leave any month
Leaving early
Epos NowThey charge "an Early Termination Fee equal to all monthly Charges that would have fallen due for the remainder of the Fixed Term"
HangarWe charge no exit fee
Renewal
Epos NowThey renew "automatically for a further period equal to the previous term" unless you give 30 days' notice
HangarWe have no term to renew
Card volume
Epos NowThey require at least 75% of card takings or £2,000 a month through Epos Now Payments, or charge an "INACTIVITY FEE" per terminal
HangarBring the card provider you choose, with no volume target
Your settlements
Epos NowThey can hold settlement funds "for up to 6 months, including for a period after suspension or termination"
HangarBring your own merchant account and settlements go straight to you
Integrations
Epos NowThey say "We may suspend or remove an integration from our platform at any time", and switched off Paymentsense on 22 Apr 2026
HangarWe publish one versioned API, and old versions keep working 12 months after a new one ships
Integration count
Epos NowThey claim "130+" and "100+" integrations; their own UK app store lists 58
HangarWe connect with anything that can call an API, and our own screens run on the same one
Price rises
Epos NowThey can vary charges on 30 days' notice; you can leave mid-term only if a rise "exceeds CPI + 3%"
HangarWe have no term, so you're never stuck with a price you didn't agree to. Leave any month
Hardware
Epos NowThey keep it: "Title to Payment Terminals always remains with us"
HangarWe run on iPhones, Android phones and iPads you can buy anywhere
Your data on exit
Epos NowThey give "30 days" to download, and delete historic stock data after a year
HangarWe let you export everything any time, and keep records for the periods you set
What you buy elsewhere
Epos NowThey send loyalty to apps, email to Mailchimp and rota to Deputy
HangarWe have loyalty, marketing and staff and rota on the same guest record
Card fees
Epos NowThey draw this: "They will increase your Card Processing Fees mid-contract. Almost by double."
HangarBring your own card provider at no extra cost
What their customers say
Trustpilot
They will increase your Card Processing Fees mid-contract. Almost by double.
Sep 2026Read it
Trustpilot
a surcharge of £89+vat would be applied to my £25+vat software fee
Sep 2026Read it
Trustpilot
Pretty much held over a barrel.
Aug 2026Read it
Switching

We do the switch for you.

Export your guests, products, bookings and gift card balances, and our setup team brings them all into Hangar. It's done remotely, planned around the date your Epos Now contract ends, and ready before your team's first shift.

Sources, checked October 2026
Glass doors at night with a queue of people waiting outside, a shaft of light on the floor.

The wait is nearly over.

Hangar launches in Q1 2027.

T-minus / Launch window Q1 2027
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